| Issue ID | 1284835 |
| Internal NHTSA # | 10870100 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | R350 |
| Model Year | 2006 |
| File date | 20/09/13 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | The 2006 mercedes benz r350 with the airmatic suspension has multiple problems that seem to never end. My car has only 70k miles on it. The suspension has been fixed twice by an authorized mercedes benz shop. While looking up some information on various websites and forums i noticed i am not the only owner with this problem. While driving down the highway a light came on the dash screen stating vehicle too low to driveto shop. When the suspension goes out the vehicle frame is approximately 2 inches from the ground. The stiffened ride makes it difficult to maneuver the vehicle. Mercedes benz stated you can't get a traditional coil spring conversion in the united states. The suspension problems with the r350 are also very costly ($3600) every time this has to be fixed. My car is currently in storage due to not being able to afford a third time to the shop. Please consider an investigation into the suspension of the mercedes benz r350 airmatic thank you for your time. |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROCKVILLE, IN |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |